电邮主旨：Regarding your Amazon Product Review
Thank you for your purchase and taking the time to write a product review. We are terribly sorry to hear the product you received is defective and would like to know if we can send you a free replacement or assist you with a refund.
Customer reviews is important to us and we value your response. All responses will be used to further improve the quality of our service and products.
Please let us know how we may assist you to resolve the issue you have experienced.
Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter. Yours Sincerely
we sell on amazon and serve for you, and we need a good reputation, we need make money to feed kids and our family, so please dont worry about the after-sale service, you can contact us at
any time for any issue. We are not the best, but we are trying our best to provide you the best service. If you think the solution is not good enough, please let us know.
Hi, dear friend,
We are so sorry to see the review about the [order id:] without receiving any emails from you. So sorry for the mistake and any inconvenient caused by it please accept our sincere apology. We will be more careful Next time, and try all our best to be more professional. As a new store, Customers’ review will play an important role to our shop. we hope that It will be a chance to help us to remove the review. For our mistake, if you revise the feedback, we will give you a full refund and you can keep the item at the same time. we know you are a good buyer, you will help us.Appreciatefor your support/help and your kind understanding. Looking forward your reply.
All best wishes for you.
Thank you to order from my store. Your goods had been send once we get your payment. Normally, it takes 1-3 weeks(自发货) / 2-5days (FBA 发货) to arrive you by free shipping way.
If you get the item, and everything is ok, please kindly leave a comment, that will be a big encouragement for us to a better seller.
If the product has some problems when you get, hope you could contact us before you take bad action to my account, then we will give you a happy solution program at first time for you.
Any your idea about this product is our precious wealth, we will improve our products according to your reply.
we hope to win your 100% satisfaction for your shopping experience. We love our customers.
Looking forward long term business.
Thank you very much for your order!
We have shipped the goods and it will arrive at your side soon. Hope you like it! And we are looking forward to your feedback.
Have a nice day!
Thank you for your feedback to us, we are really appreciate it. now we have new style with same high quality, if still interested in, pls inform us, we can chat the details.
otherwise, we will be more passionate to provide good products and service for every customers.
And I wonder if there is any possibility that you can share your purchasing feeling about our listing to others?
it will huge help to new seller, meanwhile others can see how good products and services we
have, is that okay?
Looking forward to your reply！